Welcome to the American Thyroid Clinic Website

To: Andi;  From: Marv 

Re: Patient letter of satisfaction for the website

A Doctor Worth Sticking Your Neck Out For

OK, be honest:  When is the last time you looked forward to someone slitting your throat?

Better yet, when was the last time it happened and you enjoyed the experience?

Welcome to the delightful world of Dr. R Anders Rosendahl, gentleman rancher, delightful human being and thyroid surgeon extraordinaire.  My first contact with this amazing man was on the phone.  I had called his office to see if I could make an appointment to talk with him and he called me back in person that same afternoon. Now, I don't know where you live in this wonderful world of ours, but in my hometown of Tampa, Florida, (a) physicians don't call you back in person and (b) they certainly don't do it on the same day you call their office!  I knew right then that this was a very special kind of doctor.

I spoke with Dr. Rosendahl about my condition for a long time…much longer than I felt I had a right to; after all, he didn’t know me, I hadn't made an appointment, and I hadn't paid him a dime.  I felt guilty about taking the good doctor's time, but he assured me it was fine and he answered all of my questions in a friendly and informative manner.

I felt very comfortable with this man as a person and a surgeon.  Of course, knowing that he had already taken out more thyroid gland (3,000+ and counting) than most surgeons in the entire state of Florida didn't hurt my confidence in his ability to pluck that little butterfly from my throat without complications (like losing my voice; hey, I lecture for a living!).

Three weeks after my first call to Dr. Rosendahl I was wheeled into the surgery center at the Hospital at Westlake Medical Center for my procedure.  Three weeks!  It normally takes me that long to arrange to get my oil changed in my car.  On the afternoon before the surgery Dr. Rosendahl met with me and my wife and spent over an hour going over all my questions and concerns relating to the surgery and, also, taking the time to explain what I could expect before, during and after the operation.

The operation itself was achieved without incident.  It was a total thyroidectomy and I was totally satisfied with the outcome.  That evening I spent a comfortable night in the hospital (well, there was a small problem with the catheter…hey, nothing goes perfectly) and was discharged the next day.  Dr. Rosendahl came by to see how I was doing---he even spoon-fed me ice chips---and gave me detailed instructions about the post-operative care before releasing me to return to my hotel.  Altogether, we stayed in Austin from Monday until Friday, and during the entire time Dr. Rosendahl made himself available to answer any of my questions and even had me stop by his office on Friday to make a final check on my progress and say goodbye.

It's now been over a month since the operation and I feel no ill effects from the procedure; in fact, I have a sense of being blessed by the outcome of the surgery and a new respect for the medical profession.

Some people might ask; was it really worth it to travel from Florida to Texas to get the operation when there were doctors back in Tampa that could have done the job and, in addition, saved me the trouble of filing the insurance forms to get reimbursed for the costs of the surgery.  My answer is an emphatic "YES!"  I can think of no better investment of my time and money then to put my life in the hands of the person most capable of preserving it!

Make no mistake:  Dr. Rosendahl is  the man! In the cut-throat world of medicine he is a cut above the rest…the sharpest scalpel in the West!

With best wishes,
Marvin Karlins,
Ph.D.Professor of Management-School of Business
University of South Florida
Tampa, FL  33620

:

September 12, 2006

 Dear Dr. Rosendahl,

   It has been exactly three weeks since my surgery.  I do not know just what to say, other than, thank God I found you.  The day I came there for my first visit and our meeting to discuss my problem, I knew that I was finally at the right doctor, I felt a real connection with you, I think it is your expertise, kindness, knowledge, caring, sense of humor, honesty, and the way you explained everything in detail to me.  I know I was very stressed and expected a miracle ! What more can I say other than I am so pleased you were there to do my surgery.  I have to say one more thing, I liked the way you stitched my incision, the scar looks better than anything I have ever seen before.  I am happy and feel great!

   Andi, one line for you too, you are so pleasant, and know how to handle that office, thanks for being so caring.

 Much appreciation,

  Karen S.

 Round Top

Dear Dr. Rosendahl,

I've never been one who can tolerate physician's visits very well.  As a matter of fact, normally I just "dread" going to the doctor's office, but when I came to see you, it was definitely a "DIFFERENT" experience.  From the moment I walked into your office I felt welcomed.  You and your very competent staff, were not rushed, and during my consult explained crucial information about my case, and options for treatment.  In this day and age when so many doctor's "bark" out orders and expect their patients to blindly follow them, you actually took the time to educate me about thyroid disease so that I could make the decision that was "correct" for me.  My only wish is that more doctors would follow your lead and treat their patients as an equal partner in their treatment.  Thank you so very, very much for sharing your knowledge and for the kindness you extended to me during my visit.  You are truly a special physician , and I would recommend that anyone considering thyroid surgery come to you for either a first or second opinion before choosing a thyroid surgeon.

With warm regards,

Lee

I cannot begin to tell you how you have changed my life. I never imagined that I was so sick and totally forgot what was like to "live" and not just "survive". It takes more than training, education, and skill to treat a patient. Thank you for the empathy, compassion, love, understanding, encouragement and humor. You have redefined the world of medicine for my family, friends, and I.

With love,

Lori

Dear Dr. Rosendahl,

I want to take this moment to tell you how much my mom's quality of life has improved since her surgery.   It wasn't long after the healing and synthroid kicked in that she started breathing and feeling better than she has in years her level of energy has increased and an overall sense of well-being she says is coming from the inside out.  Andi and yourself spoiled us.  Mom had a recent mammogram and there is an issue with her right breast.  Everything looks pretty good at this point.  They are running test and we are meeting with doctors.  The level of knowledge, care and compassion we encountered with your practice remains unparalleled to any other offices we have been going to concerning her breast.  The appreciation I feel for finding you for my mother can't be articulated.  From the bottom of my heart and soul I thank you!!!  When we are at a doctor's office it is very funny.  They ask us if she has had any surgeries and when we mention the thyroid they always ask why did you take her to Austin?  Mom and I smile at each other and simply reply because he is the best!

Once again Thank you Dr. Rosendahl,

When it comes to thyroids, Dr. Rosendahl is "The King". Thanks for getting that "football" outta my neck.

Paul